Sap CRM Service Order Management:
Administration orders in SAP CRM can be made through various channels like IC WebClient UI, Web Channel (ICSS) and cell phone. It is conceivable to make an administration request as a subsequent archive to administration understanding or administration contract. It comprises of header and thing part. Things in an administration request can be in tree structure shaping thing pecking order.
Taking after can be utilized as details for an administration thing:
Taking after can be utilized as details for an administration thing:
- Service Items: In CRM administration preparing can be activated by a thing which contains administration item. In this manner, an administration item thing depicts the support of be performed. Object rundown of administration request can contain IBase segments, articles and items.
- Service Part Items: An administration part thing in an administration request is a result of sort material. It bolsters arranging, controlling and documentation of the required administration part segments. It could be relegated to an administration contract.
- Sales Items: A business item thing in an administration request is a result of sort material. In administration handle, the required parts could be sold utilizing it. This additionally bolsters ATP checks for the item to be conveyed as in the Sales procedure.
- Cost Items: A cost thing in an administration request is likewise a result of sort material and it speaks to the extra costs of the administration delegate amid an administration procedure.
- Tools Items: Tool thing is utilized while the administration is conveyed however which itself is not devoured. A result of sort Material or an article could be utilized as Tool thing.
